Showing posts with label Personal Development. Show all posts
Showing posts with label Personal Development. Show all posts


 "Start with Why: How Great Leaders Inspire Everyone to Take Action" is a book written by Simon Sinek. The book explores the concept of starting with a clear sense of purpose or "why" in order to inspire and motivate others.


Simon Sinek is a self-professed optimist determined to create a better and brighter future for humanity. An influential speaker and coach, Sinek has helped organizations around the world, such as Microsoft, American Express, the United Nations, and the Pentagon, inspire their employees. He is also the author of Leaders Eat Last and Together is Better.



Summary & Key Learnings

Chapter 1: Assume You Know
Chapter 2: Carrots and Sticks
Chapter 3: The Golden Circle
Chapter 4: This is Not Opinion, This is Biology
Chapter 5: Clarity Discipline, and Consistency
Chapter 6: The Emergency of Trust
Chapter 7: How a Tipping Point Tips
Chapter 8: Start With Why but Know How
Chapter 9: Know Why. Know How. Then What?
Chapter 10: Communication is about Listening
Chapter 11: When Why Goes Fuzzy
Chapter 12: Split Happens
Chapter 13: The Origin of a Why
Chapter 14: The New Competition


Sinek argues that many individuals and organizations focus primarily on "what" they do (the products or services they offer) and "how" they do it (the strategies and tactics they employ). However, he suggests that truly great leaders and organizations start by defining and communicating their underlying purpose, their "why" — the reason they exist and the values that drive them.

Sinek draws upon examples from successful companies and influential leaders, such as Apple and Martin Luther King Jr., to illustrate the power of starting with why. He explains that by communicating the deeper purpose behind their actions, these leaders inspire loyalty, engagement, and commitment from both employees and customers.

The book emphasizes the importance of understanding and articulating one's purpose as a foundation for decision-making, innovation, and long-term success. It encourages readers to reflect on their own "why" and provides practical strategies for incorporating this mindset into personal and professional endeavors.

Overall, "Start with Why" serves as a guide for individuals and organizations seeking to create a strong sense of purpose and inspire others to action by communicating that purpose effectively.


Chapter 1: Assume You Know

In the first chapter of "Start With Why," Sinek explores the impact of our assumptions on our actions. He provides examples that illustrate how considering the bigger picture can influence our behavior and drive long-term results. A notable example is the comparison between American and Japanese car manufacturers. In American factories, workers use a rubber mallet to make final adjustments to the doors, while in Japan, the doors are designed to fit perfectly right from the start.

This comparison serves as a metaphor for leadership. Sinek introduces two types of leaders: those who resort to manipulation to achieve their desired outcomes, and those who begin with the end result in mind and allow everything else to naturally fall into place.


Chapter 2: Carrots and Sticks

Sinek explains that there are two approaches to attracting customers: inspiring with carrots or manipulating with sticks. Unfortunately, many businesses today rely on manipulative sales tactics. These tactics involve leveraging price, promotions, fear, aspirations, peer pressure, and novelty. While pricing and promotions are widely recognized forms of manipulation, fear, aspirations, peer pressure, and novelty can be more subtle and discreet.

It's crucial to recognize that these manipulative tactics offer short-term solutions that ultimately lead to a cycle of ongoing manipulation. If businesses continue down this path, it will negatively impact their long-term profitability. However, there is an alternative approach, which is explored in chapter three.


Chapter 3: The Golden Circle

The core of Simon Sinek’s “Start With Why” is his discovery of The Golden Circle. There are three parts of The Golden Circle: Why, How, and What.

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Why: Only a few individuals or organizations can effectively articulate the purpose behind their actions. It goes beyond mere profitability and delves into the core of why they exist and what drives them. Why is about finding your company's purpose, the reason you wake up every morning, and the compelling factor that should resonate with others.

How: Some individuals and organizations have a clear understanding of how they go about achieving their goals. Whether it's referred to as a "unique selling proposition" or a "differentiating value proposition," the Hows explain the distinctive ways in which they operate and what sets them apart.

What: Every company, regardless of size or industry, knows what they do. They can easily describe the products or services they offer or their role within the organization.

When we begin with Why, we approach the Golden Circle from the inside out. Why becomes the driving force for purchase decisions, while the Whats represent tangible evidence of that underlying belief. The Whats serve as rational justifications for why we prefer one company over another.

Simon Sinek highlights Apple as an example. According to him, Apple is not inherently different from its competitors on a technical level. However, Apple communicates from a place of Why. Their purpose is to challenge the status quo and empower individuals, which permeates everything they say and do. This consistency is what leads people to perceive Apple as authentic.


Chapter 4: This Is Not Opinion, This Is Biology

Chapter four delves into the inherent human need for belonging, which motivates us to seek out others who share our same "Why." Interestingly, the Golden Circle framework aligns with the natural functioning of our brain.

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Neocortex: The neocortex, which aligns with the "What" level in the Golden Circle, is associated with our rational and analytical thinking abilities, as well as language processing. It enables us to sift through extensive amounts of facts and figures. However, it alone does not stimulate behavior or drive decision-making processes.

Limbic Brain: Our limbic brain, which encompasses the middle two sections, plays a vital role in our emotions, including trust and loyalty. It aligns closely with the "Why" level within the Golden Circle framework. This region of the brain governs human behavior and decision-making processes.

As individuals, we naturally gravitate towards people and organizations that share our beliefs and values. When companies prioritize starting with their "Why," their core beliefs, they tap into our innate desire to associate ourselves with products that reflect our values. These products make us feel special, fostering a sense of belonging and a connection to a larger community of like-minded individuals.

In contrast, many companies initially focus on the "Whats" and "Hows" because those are the demands expressed by their customers. Customers often request superior quality, competitive prices, round-the-clock service, and a multitude of features. These requests are often backed by data and seem scientifically sound. However, Simon Sinek argues that this approach may not be as effective. The brain regions responsible for decision-making differ from those that articulate the underlying "Why" behind those decisions. Consequently, traditional methods like focus groups and questionnaires may offer limited value in truly understanding the "Why."

To illustrate this point, Henry Ford's famous quote is often cited: "If I had asked people what they wanted, they would have said a faster horse."


Chapter 5: Clarity, Discipline, and Consistency

In chapter five, the significance of the Golden Circle is further explored, emphasizing the crucial aspect of maintaining the correct order.

The three degrees of certainty:
When our judgment is solely based on tangible elements or rational measurements, the highest level of confidence we can express is: "I think this is the right decision."

However, when we rely on our instincts, the highest level of confidence we can convey is: the decision feels right, even if it contradicts all the facts and figures.

The ability to articulate the "Why" behind our decisions provides the emotional context that enhances confidence. When we are clear about our "Why," we can offer the highest level of confidence by stating: "I know it's right." In such cases, not only does the decision feel right, but we can also rationalize it and articulate it effectively.

In business, the objective should not be to engage with anyone who simply desires what you offer. Instead, the focus should be on connecting with individuals who share your beliefs and values. By aligning with those who believe what you believe, businesses can forge more meaningful relationships and drive greater impact.

Chapter 6: The Emergency of Trust

Trust is cultivated when individuals and organizations demonstrate motives that extend beyond self-interest. Achieving alignment between the Why, How, and What of a company is a powerful method to foster trust.

When companies adopt a mentality of producing commodities, they face a persistent struggle to differentiate themselves from competitors. Engaging in a race to keep up with the competition and match them feature-for-feature only perpetuates a culture centered around the "What" of their offerings.

“Why” and flexibility
Companies that prioritize communicating their "Why" have a distinct advantage in the market because consumers are inspired by the underlying purpose behind their actions. A comparison between Apple and Dell highlights this difference. While both companies manufacture computers, Apple has successfully expanded its product line to include iPads and iPhones.

On the other hand, Dell's brand identity is centered around "What" they do – computers. As a result, consumers may feel less inclined to purchase other products, such as tablets or smartphones, from Dell. Despite Dell's attempts to diversify, they eventually refocused on their core business.

Simon Sinek also emphasizes the significance of the First Mover Advantage when the "Why" is at the forefront. For instance, consider the case of Creative versus Apple in the mp3 player market. Creative had the technical capabilities to produce an mp3 player and was the first to do so. However, they marketed their product primarily as a "5GB mp3 player," emphasizing the features or "What" it offered. In contrast, Apple positioned the iPod as "1000 songs in your pocket," tapping into the emotional and aspirational "Why" behind owning the product.

By highlighting the "Why," Apple effectively captured consumers' attention and loyalty, surpassing competitors like Creative, despite their technical advantages.

“Why” and hiring
When employees belong, they will guarantee your success. And they won’t be working hard and looking for an innovative solution for you, they will be doing it for themselves.

The goal is to hire those who are passionate about your “Why”, your purpose, cause or belief, and who have the attitude that fits your culture. Once that is established, only then should their skillset and experience be evaluated.

Great companies do not hire skilled people and motivate them; they hire already motivated people and inspire them. Companies with a strong sense of “Why” are able to inspire their employees. Such employees are more productive and innovative, and the feeling they bring to work attracts other people eager to work there as well.


Chapter 7: How a Tipping Point Tips

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How can you distinguish between a passing fad and an idea with the potential to create lasting change in people's lives?

The Law of Diffusion of Innovations stated by Everett M. Rogers provides insights into the bell curve of product adoption. This curve illustrates the percentage of the market that embraces a product, starting with the Innovators (2.5%), followed by Early Adopters (13.5%), Early Majority (34%), Late Majority (34%), and Laggards (16%).

Those who eagerly line up for hours or days outside an Apple store to purchase the latest iPhone are early adopters, situated on the left side of the adoption curve. On the far right, we find individuals who are never satisfied and lack loyalty. For businesses, it is wise to understand this segment better to avoid wasting time and resources attempting to convert them. While some may engage in business initially, they are prone to quickly switch to competitors if offered a better deal.

Therefore, the primary objective of a business should be to have absolute clarity about their "Why" and connect with individuals who share their beliefs. Once a critical mass of the 15-18% on the left side of the bell curve is attained, they will influence and inspire others to follow suit.


Chapter 8: Start With Why But Know How

Energy serves as a motivator, while charisma serves as an inspiration. Energy is observable, quantifiable, and can be imitated. However, true charismatic leaders possess something more profound: a clear understanding of their "Why" and an unwavering belief in a purpose or cause greater than themselves.

To illustrate this, Simon Sinek highlights the contrasting examples of Bill Gates and Steve Ballmer. Steve Ballmer exudes energy, which can captivate people momentarily. In contrast, despite his shy and awkward demeanor, Bill Gates possesses charisma. When Bill Gates speaks, people listen attentively, holding their breath. The lessons he imparts leave a lasting impact, lingering in people's minds for weeks, months, or even years. Charisma has the power to command loyalty, while energy alone does not possess the same effect.

In essence, while energy may provide short-term motivation, it is charisma that truly inspires and fosters enduring devotion.

“Why” and “How” Types
Every "Why" type of leader is supported by a "How" type of leader who brings the vision to life.

"Why" types are visionary individuals with vivid imaginations. They tend to be optimistic, believing that anything they can imagine is achievable. They focus on intangible aspects that most people can't see, such as the future. On the other hand, "How" types are more practical and realistic. They concentrate on tangible elements that are visible to most people, and they excel at building them.

Interestingly, Simon Sinek notes that while "How" types can be successful, they rarely create billion-dollar businesses that have a transformative impact on the world. While a "How" type may not necessarily require a "Why" type to succeed, a "Why" type always needs a "How" type to avoid becoming a visionary without tangible results.

The differentiation between "Why" and "How" types also extends to the vision and mission statements of an organization. The vision represents the founder's intent and the underlying "Why" behind the company's establishment. In contrast, the mission statement describes the practical steps or "How" the company will fulfill that vision.

When both the vision and mission are clearly defined, it helps "Why" and "How" types of leaders to have well-defined roles within the partnership.


Chapter 9: Know Why. Know How. Then What?

In the early stages of a company, the founder has direct and frequent contact with the external world. However, as the company grows, the leader's role evolves. They no longer need to be the loudest voice broadcasting through a megaphone; instead, they become the source of the message that flows through the megaphone.

The "Why" of a company resides in the part of the brain responsible for emotions and decision-making, rather than language. On the other hand, the "Whats" exist in the part of the brain associated with rational thinking and language.

The leader serves as the inspiration and represents the emotional aspect of why the company does what it does. They embody the limbic brain. The actions and words of the company, on the other hand, reflect the rational thinking and language of the neocortex.

Many companies struggle to differentiate themselves and effectively convey their true value to the outside world. When humans find it challenging to express emotions in words, we rely on metaphors, imagery, and analogies to communicate how we feel. This is where symbols come into play. Tangible representations are created for those who share our beliefs, allowing us to express ourselves. When executed effectively, this is what marketing products and services are all about—a means for organizations to communicate their message to the world beyond.


Chapter 10: Communication is about Listening

Symbols play a crucial role in making abstract concepts tangible. The significance of symbols lies in the meanings we assign to them. A logo, for instance, transforms into a symbol when it inspires individuals to use it as a means of self-expression.

Consider the case of Harley Davidson: The brand represents not just a company, but the values and way of life embraced by its enthusiasts. The logo transcends being solely about Harley Davidson itself; it becomes an embodiment of an entire set of values that its followers identify with. The symbol no longer solely represents the company; it represents the people who passionately embrace Harley Davidsons for what they symbolize to them.


The Celery Test
Determining what is beneficial for your own business versus your competition can be challenging. To address this, Sinek introduces "The Celery Test."

Imagine if people advised you to acquire cookies, Nutella, celery, fruits, and ice cream in order to grow. Should you follow their suggestions and obtain all of these items? The answer is no. Gathering such a variety of products would be time-consuming, costly, and lack focus. Instead, Sinek proposes filtering these options through your "Why."

For instance, if your "Why" centers around leading a healthy lifestyle, you would likely choose only the fruits and/or celery. By aligning your decisions with your "Why," you save resources, time, and, most importantly, you remain dedicated to your cause.

Chapter 11: When Why goes Fuzzy

In this chapter, Sinek delves into the stories of companies that have lost sight of their original purpose, their "Why." Notably, he highlights Volkswagen and Walmart as examples.

Volkswagen, a brand synonymous with the "car of the people," has always been associated with reliable and affordable vehicles for everyone. The iconic VW Beetle symbolized freedom and a carefree lifestyle. However, when Volkswagen introduced the super-expensive VW Phaeton priced at $70,000, it contradicted their own underlying purpose and failed to resonate with customers.

Walmart presents a more profound case. Founded by Sam Walton with the vision of helping people and communities by offering affordable products, the company initially focused on its mission. Unfortunately, after the passing of its founder, Walmart became fixated solely on low prices, disregarding its commitment to supporting people and the communities it served. This shift led to a cutthroat approach towards suppliers, employees, and the communities involved. Walmart encountered significant challenges when it deviated from its original "Why."

Sinek emphasizes that discovering clarity in one's "Why" is not the most difficult aspect. The true challenge lies in having the discipline to trust one's intuition over external advice and remaining steadfast in upholding one's beliefs and cause.


Chapter 12: Split Happens

Every company begins with an idea. In the early stages, ideas are driven by passion—the powerful emotion that can sometimes lead us to act irrationally.

However, for passion to flourish and endure, it requires both structure and implementation ("Hows"). Many companies falter because the interdependence between the "Hows" and the "Whys" is often overlooked or undervalued. Both elements are essential for success.


Chapter 13: The Origin of a Why

You may have heard the importance of conducting market research before starting a business. The common approach involves understanding your target audience and carving out a niche for your venture. However, Simon Sinek offers a different perspective on this matter. Sinek suggests that the "Why" of your business does not stem from looking ahead and strategizing how to achieve your goals. It doesn't solely rely on market research or extensive interviews with customers and employees. Instead, it originates from an entirely different direction, diverging from your current position. Discovering your "Why" is a process of exploration, rather than something you create from scratch.

Your "Why" resides within you. Once you uncover and comprehend your "Why," the most challenging task is to remain authentic to it.


Chapter 14: The New Competition

When you find yourself in a world where you're constantly pitted against others, competing with everyone, it becomes challenging to receive support from others. However, when you shift your mindset and compete against yourself, you'll find that everyone wants to assist you.

Consider how we typically approach business. We're always in competition with someone else, striving for better quality, more features, and superior service. We continuously compare ourselves to our competitors, often feeling unsupported in our endeavors.

But what if we changed our perspective? What if, instead of focusing on surpassing others, we dedicated ourselves to surpassing our own achievements? What if our driving force was to leave the organization in a better state than when we first entered?

All organizations begin with a "Why," a purpose that motivates their existence. However, only the truly exceptional ones maintain a clear understanding of their "Why" year after year. Those who forget their founding purpose engage in a daily race to outdo others, rather than striving to surpass themselves.

Remember, your greatest competition is yourself.


In Summary

How to inspire . . . and how not to

The book discusses the concepts of inspiration and manipulation in influencing behavior. Manipulation involves using incentives and deals to push consumers to make purchases, but it doesn't foster loyalty. In contrast, inspiration is highlighted through the example of Apple, which doesn't rely on incentives but instead focuses on starting with the "why" to deeply connect with customers and build a committed following. Apple's success is attributed to its ability to inspire rather than manipulate.

The key takeaways are:
  • There are two main ways to influence behavior: inspiration and manipulation. Many companies rely on manipulation, using incentives and deals to push customers to make purchases. However, this approach doesn't create long-term loyalty.
  • Manipulation may attract customers for the short term, but it doesn't create a genuine connection. When faced with better offers, customers who were manipulated will easily switch. Inspiring customers, on the other hand, builds a deep connection and loyalty.
  • Apple serves as an example of an inspirational company. Despite not offering competitive deals, Apple's customers are highly committed and even behave irrationally when it comes to their brand. Apple's success is attributed to starting with the "why" and communicating a clear purpose that resonates with customers.
  • Understanding the "why" behind what you do is crucial. People don't just buy products or services; they buy into the purpose and values behind them. Starting with the "why" and inspiring others with a genuine sense of purpose can lead to greater loyalty and engagement.


Apple and the Golden Circle

The book discusses the historical context in which Apple's spiritual core took shape and introduces Simon Sinek's concept of the Golden Circle. The Golden Circle consists of three concentric circles: why, how, and what. The why represents the mission and purpose of a business, while the how explains the unique approach or values that drive it, and the what refers to the products or services offered. Apple's mission is to think differently and challenge the status quo, and this why resonates with customers on an emotional level, leading to their loyalty and support. Knowing and communicating the why of a company is crucial for attracting customers, engaging employees, and achieving long-term success.

The key takeaways are:

  • The Golden Circle concept, consisting of the why, how, and what, helps explain the success of great leaders and organizations. The why represents the mission and purpose, the how is the unique approach or values, and the what is the products or services offered.
  • Apple's mission to think differently and challenge the status quo is its why. This resonates with customers on an emotional level and creates strong loyalty and support.
  • Knowing and communicating the why of a company is crucial for attracting customers and engaging employees. It helps create a sense of purpose and filters out those who are not aligned with the mission.
  • Starting with why rather than what is important for long-term success. Products and services are a result of the why, not the other way around. The why drives the company and its offerings, creating a deeper connection with customers.


How to start with why

This book emphasises the importance of knowing and effectively communicating the why of a company. It highlights that many founders and leaders struggle to articulate the purpose of their organizations, which hinders their ability to attract customers and engage employees. The content provides practical tips to address this challenge:
  1. Finding your why: Explore your past and identify patterns that reveal what you were known for and what made you special. This self-reflection can help uncover your purpose and guide your company's mission.
  2. Clearly communicating your why: Utilize the Golden Circle framework by starting with why, followed by how, and then what. Communicate your purpose and beliefs before explaining the methods and products. This approach resonates with customers and employees on an emotional level.
  3. Focus on the why as a leader: Concentrate on inspiring and guiding others while delegating the operational aspects to capable senior executives. Regularly reinforce the why to keep employees connected to the mission and maintain clarity in decision-making.
By understanding and effectively communicating the why, companies can attract loyal customers, engage passionate employees, and achieve long-term success.

"Start With Why" highlights the importance of inspiring others as a leader with a story. The story involves two stonemasons working on a construction site. When asked if they like their job, the first stonemason expresses dissatisfaction, focusing on the difficulties and lack of purpose. In contrast, the second stonemason, despite acknowledging the challenges, expresses love for the job because he sees it as building a cathedral.

The story emphasizes that both stonemasons are doing the same work, but the second one has a sense of purpose and inspiration. As a leader, the content suggests that it is your role to remind everyone why they are doing something and provide them with a sense of purpose. By giving them "cathedrals" or a meaningful goal, you can inspire and motivate your team.


Image Source: “Find Your Why” by Simon Sinek





The book called 'Stolen Focus' by the British journalist Johann Hari, takes a close look at what’s happening, and what’s happened to our collective attention. Hari argues that we’re all becoming lost in our own lives, which feel more and more like a parade of diversions. And it seems to be getting worse and worse every year.

In Stolen Focus, Hari sets out on a global investigative journey into our shortening attention spans. Drawing on more than two hundred interviews with the world's leading experts on attention problems Stolen Focus moves beyond individual solutions towards a collective understanding of a problem facing us all. Only by first solving the attention crisis Hari argues can we turn to fixing the issues we care about most and sustain the attention to build a better society.

Johann Hari is a writer and journalist. He has written for the New York Times, Le Monde, the Guardian, and other newspapers. He was a columnist for The Independent and the Huffington Post, and has won awards for his war reporting.


Key learnings

Our attention spans are shrinking as a result of our accelerated pace of life and speed of communication. The internet, especially the rise of apps and platforms that prey on our focus, has supercharged this attention drain. And it’s not due to a personal flaw or individual weakness. Most of these attention-grabbing methods are intentional; they’re elaborately designed for the very purpose of keeping you distracted. To combat them we need large-scale, systemic change – on an individual level, as well as from the tech designers that invented these systems in the first place.


It’s not just you – everyone is struggling to focus

Unless you’re living off the grid, you’ve probably noticed that it’s getting increasingly difficult to focus. You’re busy all the time, yet you struggle to actually get anything done.

In 2016, Sune Lehmann was having these exact problems. His capacity for deep focus was dwindling, and he was more susceptible to distractions than ever before. Lehmann is a professor at Denmark’s Technical University – so he didn’t simply dismiss the nagging feeling that his concentration was waning. Instead, he spearheaded a study to find out if there was actually evidence to back up his suspicion.

By analyzing various metrics across online platforms, Lehmann and his team discovered something interesting: In 2013, conversation topics trended on Twitter for an average of 17.5 hours before people lost interest and moved on to a new topic. By 2016, that number had dwindled to 11.6 hours. That’s a six-hour decrease in only three years. The study records similar results across platforms like Google and Reddit as well. In short, the more time we’ve spent in online spaces, the shorter our attention spans have become.

So, is it really just the internet that’s eroding our focus? Well, yes. But also no. See, Lehmann also analyzed every book that’s been uploaded to Google Books between the 1880s and today. And he found that this phenomenon actually predates the internet. With every passing decade, trending topics appear and fade with increasing speed. Lehmann’s study is indicative rather than comprehensive, of course. And measuring these metrics isn’t a definitive way to map our evolving attention spans. But, if we accept the premise that our concentration is suffering, the next question is: Why?

It’s difficult to pinpoint precisely, but a good jumping-off point is what think-tank director Robert Colvile calls “The Great Acceleration.” Essentially, the way we receive information is speeding up. In the nineteenth century, for example, news could take days to travel from place to place. Then, technologies like the telegraph, radio, and television sped up the spread of information. On top of this, our information inputs – the different modes through which we receive information – have multiplied. In 1986, the average Westerner ingested the equivalent of 40 newspapers a day through the various available information inputs. By 2004, that figure had risen to an astonishing 174 newspapers worth of information. Today, that figure is almost certainly much higher. The internet has undeniably supercharged this acceleration. Now, information is not only available to us all the time; it actually intrudes on our lives through the ceaseless pings and notifications coming from our laptops and smartphones.

And our brains just haven’t caught up with this acceleration. Research suggests they never will. Our capacity for focus is an emergent field of study. But research in the area of speed-reading suggests that there’s a finite limit to how quickly we can process information. And, as neuroscientists point out, the cognitive capacity of the human brain has not significantly changed in the last 40,000 years. The amount of information we put into our brains has, however, stratospherically increased. It’s really no wonder we sometimes find it difficult to focus.


Apps and online platforms are addictive by design, not by accident

Facebook, Instagram, Twitter – the fact that these apps and other online platforms suck so much of your time isn’t a design flaw. They’re supposed to be addictive. After all, there’s a reason Silicon Valley calls its customers “users.” And where did this design originate? It originated at the Persuasive Technologies Lab at Stanford University. In the early 2000s, the lab asked whether the theories of influential behavioral psychologists could be incorporated into computer code – in other words, it asked whether tech can change human behavior. And the answer to that question was yes tech can change human behavior.

One of the psychologists studied in the lab was B. F. Skinner. Skinner was famous for the experiments he conducted on rats. He’d present a rat with a meaningless task, like pushing a button. But the rat showed no interest in doing this. So Skinner modified the task. Now, every time the rat pressed the button, it would be rewarded with a pellet of food. Rewards would motivate animals, Skinner found, to carry out tasks that had no intrinsic meaning to them. Skinner inspired the creation of other buttons you might recognize: like buttons, share buttons, and comment buttons. Those little hearts and emojis and retweet buttons aren’t design quirks; they’re programming us to use social media in addictive ways by rewarding us for the time we spend on the platforms.

These buttons keep us engaging longer. But they’re only one of the many design elements geared at keeping us online. Here’s another one: the infinite scroll. Back in the early days of the internet, web pages were just that: pages. Sites often comprised multiple pages; when you got to the bottom of one, you clicked through to the next. The bottom of each page offered a built-in pause. If you wanted to keep browsing, you had to actively decide to click ahead.

That is, until Aza Raskin stepped in. Raskin invented the infinite scroll – the endlessly refreshing feed of content that now features on the interface of nearly every social media platform, giving the impression that there is a never-ending supply of content. If likes and shares encourage users to stay online longer, the infinite scroll encourages users to stay online in perpetuity.

Raskin, however, has come to regret his invention. At first, he thought the infinite scroll was elegant and efficient. But he became troubled when he noticed how it was changing online habits – including his own. Noticing that he was spending longer and longer on social media, Raskin started to do the math. He estimates that the infinite scroll induces the average user to spend 50 percent more time on platforms like Facebook and Twitter.

The business model of most of these platforms is predicated on time – or, as they call it, engagement. This refers to how much time a user spends interacting with a product. That’s the metric tech companies use to measure their success – not money, but minutes. But money does play a part, too. Because the longer you spend “engaging,” the more chances the companies have to sell advertisements. The more you engage, the more companies track your behavior and build a profile uniquely designed to target you with specific ads. We don’t pay for platforms like Facebook and Instagram with our money. But we do pay with another precious, finite commodity: our attention.

In Silicon Valley, time equals money. The money is theirs. And the time – the attention – is yours.



Algorithms privilege outrage over community

Online platforms erode our focus and exploit one of our most precious resources – our attention – for their own financial gain. But these same platforms can be a force for good, strengthening community and driving collective action.

To better understand this potential, let’s travel to the Complexo do Alemão favela in Rio de Janeiro, Brazil. The Brazilian government takes a militant approach to this crowded, low-income area, routinely sending in tanks to suppress unrest. And it’s an open secret that the police shoot to kill. When innocent kids get in the way of their bullets, the police plant drugs or weapons on them and claim self-defense.
Raull Santiago lives in Alemão. He also runs the Facebook page “Coletivo Papo Reto,” which collects and disseminates videos of the police shooting innocent people. The page has galvanized many favela-dwellers to rally against their treatment. And it has shifted the tide of public opinion in Brazil, where favelas like Alemão are often reviled. But the situation in Alemão has only gotten worse since the election of Brazil’s far-right president, Jair Bolsonaro. And here’s the thing: Bolsonaro’s victory, like Coletivo Papo Reto’s success, can also be partly attributed to Facebook. Bolsonaro’s campaign inundated social media with clickbaity, fear-mongering campaigns – and he ended up getting elected.

What connects us can also divide us. Lately, it feels like online platforms have been much more intent on dividing than connecting. And it all has to do with algorithms. The content you see on this infinitely refreshing page isn’t ordered chronologically. It’s arranged by an algorithm that is programmed to feed us content that keeps us scrolling longer. It’s easier to disengage from calm, positive content. But if something strikes us as outrageous or controversial, we tend to keep looking. It’s part of a psychological phenomenon called negativity bias – that is, negative experiences impact us more than positive ones. So it’s in social media’s interest to literally provoke its users.

The algorithm has no ethics. It doesn’t condone or condemn; it just codes. But the people watching it feel, believe, and judge. For some, the more they’re exposed to misinformation, the more normal – even credible – it seems. A 2018 study that analyzed extreme right-wing militants in the US found that the majority of them were initially radicalized on YouTube.

You may not engage with misinformation online. You might put down your phone or close your laptop when you feel outraged by what you see online. You may choose not to spend your attention on provocative content. But this still affects you. See, when online platforms privilege divisive, shocking content, they also corrode our power for collective attention – our ability, as a society, to focus on issues that affect us.

Back in the ’70s, scientists discovered that there was a hole in the Ozone layer. It had been created by a group of chemicals called CFCs, which are commonly used in hairsprays. The scientists issued a warning: if the hole in the ozone grew, we would lose a crucial layer of protection against the sun’s rays. Life on earth as we knew it was at risk. Activists campaigned against the use of CFCs. They persuaded their fellow citizens to join the cause. Eventually, they put enough pressure on governments that the use of CFCs was banned. This is an environmental success story. But the outcome might have been different if we hadn’t focused our collective attention – first on the science, then on the arguments of our fellow citizens, and finally on the group effort of lobbying the governments for a total ban on CFCs. Would we be able to collectively train our focus on a similar issue today? Climate change poses a real and present danger to life on earth. But as a species, we can’t seem to absorb the science – or even agree on whether we should be listening to scientists in the first place.

Social media can be a powerful force for good. But rather than harness this force, platforms like Facebook are intent on exploiting our attention – and, as a consequence, they’re sowing division and controversy.

Recently, Facebook conducted an internal investigation called “Common Ground.” Its aim was to uncover whether the company’s algorithms really did promote controversy and misinformation to keep users engaged. According to the report, the findings were very clear: “Our algorithms exploit the human brain’s attraction to divisiveness.” Facebook hasn’t done very much about this disturbing finding, however. And neither have we. We’re too busy infinitely scrolling.


Ditch multitasking – recovering focus is about finding flow

It’s easy – and not inaccurate – to blame our shrinking attention spans on our devices and the easy access they offer to an attention-sucking online world. But, like an artfully cropped Instagram snap, that’s not the whole picture. See, there’s a fundamental flaw in the way we frame “focus.”

We live in an accelerating, consumerist society – one that values speed and output. And in this climate, we’re encouraged to “quantify” our attention in terms of what immediate results it yields. Our focus is a resource that allows us to produce, to earn, to tick items off our to-do lists. And that’s where multitasking comes in. The more we can simultaneously achieve, the better our focus is spent. So why not distribute our attention across several tasks at once? Well because, as it turns out, humans are really bad at multitasking. The word “multitask” was coined by computer scientists in the ’60s to describe the function of computers with multiple processors. It was never meant to be applied to humans. After all, we only have one processor: our brain.

When we multitask, we’re not simultaneously performing several tasks at once. We’re switching between them at hyperspeed. And every switch incurs what’s called a “switch-cost” effect. When you switch between tasks – or when you’re interrupted mid-task – your brain needs to recalibrate, which decreases your mental performance. A study commissioned by Hewlett Packard compared a group who worked on a task uninterrupted with a group that was distracted during the course of their task. The study found that members of the distracted group temporarily dropped an average of ten IQ points while they were completing their task.

In a work climate that values multitasking as a sign of peak productivity, distraction is practically encouraged. We’re constantly answering emails, participating in multiple conversations about multiple projects, and working across three or four different computer screens. In fact, in the US, the average white-collar worker spends 40 percent of their time engaging in so-called multitasking.

Luckily, there is an antidote to multitasking – a way of approaching tasks that cultivates deep focus. The psychologist Mihaly Csikszentmihalyi first identified this state, which he called “flow.” You find your flow, Csikszentmihalyi theorized, when you become so absorbed by a task that you lose all sense of your surroundings and are able to access a deep well of internal focus. In flow, your focus becomes deeper and better, and you’re far less susceptible to distractions.

The good news, according to Cskiszentmihalyi, is that everyone can access flow – as long as they meet a few key conditions. 
  1. First, the task you’re tackling needs to be intrinsically rewarding; when you’re in flow, it’s the process rather than the product that engages you.
  2. Second, the task should be challenging enough to demand your full attention – but not so difficult that you’re tempted to give up on it.
  3. Finally, monotasking is essential. To tap into that wellspring of focus, you need to direct all your mental energy toward a single task.

High-performing individuals like athletes, musicians, and scientists often attribute their achievements to their ability to access flow states. But in a society that has decided multitasking is a virtue – and that values speed and output over deep focus – the average person is finding it harder and harder to achieve flow.



We can get our attention back

In a world obsessed with multitasking, making room for other forms of focus, like flow, is a radical act. And it’s possible – but it’s not as simple as slowing down and switching off. Activating airplane mode won’t do much as long as you live and work in a system that encourages you to multitask, privileges productivity at all costs, and encourages you to spend increasing amounts of time in online spaces designed to sap your focus. It’s the system itself that needs to change.

Luckily, change may be on the horizon in Silicon Valley, where disillusioned designers are beginning to push back against our attention crisis. Former Google engineer Tristan Harris, as well as Aza Raskin – yes, the same Aza who designed the infinite scroll – want to see a non-predatory social media rise from the ashes of our current attention spans. Social media was designed to steal our attention. But Harris and Raskin are certain it could be redesigned to give our attention back. What would this new social media landscape look like? They have a few ideas.

The infinite scroll would be turned off, for one thing. All those little “rewards” like hearts and likes and shares might be turned off, too. You could instead receive a daily roundup of what’s happened on your feed, designed to discourage you from checking multiple times a day. And technology’s power to influence human behavior could be used for good. You could tell the platform how much time you wanted to spend online, and it could work with you to achieve that goal. It could help you achieve other goals, too. Want to try going vegan? The platform could connect you with online groups that share vegan recipes. Concerned about climate change? The platform could link you up with local activist groups, both on and offline. 

Around the globe, real pushback against our collective attention crisis is seeing inspiring results. Perpetual Guardian, a New Zealand company, instituted a four-day work week. Employees have since reported a better work-life balance, the ability to focus deeper for longer, and decreased susceptibility to distractions. And it’s not just employees who are reaping the benefits. Shorter workdays and workweeks enable deep focus instead of performative multitasking, and they encourage workers to avoid workplace distractions – like sneaking a scroll through social media when the boss isn’t looking. In fact, when a Toyota factory in Gothenburg cut its workday by two hours, workers actually produced at 114 percent of their previous capacity, and the factory reported 25 percent more profit.

In France, the escalating demands on our focus are seen for what they are: a health crisis. French doctors grew concerned about the rising number of patients experiencing “le burnout” and took those concerns to the government. Now, companies with over 50 employees have to formally agree on the limits of their workweek – meaning it may actually be illegal for a French boss to send their employees emails over the weekend.

In the big picture, these are all small changes. But they should leave us feeling optimistic. They show that there are solutions to this collective attention crisis. We can reclaim our attention . . . if only we can focus on the task at hand.


Actionable advice

Don’t focus harder on your task – instead, let your mind wander.

Doing nothing is actually a valuable form of focus because it facilitates creativity, which arises when you make unexpected mental connections and associations. The longer you can let your thoughts drift, the more unexpected associations your mind can create – which just might help you reclaim some of your stolen focus.


 


In 'The Serendipity Mindset - The Art and Science of Creating Good Luck', Christian Busch explains that serendipity isn’t about luck in the sense of simple randomness. It’s about seeing links that others don’t, combining these observations in unexpected and strategic ways, and learning how to detect the moments when apparently random or unconnected ideas merge to form new opportunities. Busch explores serendipity from a rational and scientific perspective and argues that there are identifiable approaches we can use to foster the conditions to let serendipity grow.

Drawing from biology, chemistry, management, and information systems, and using examples of people from all walks of life, Busch illustrates how serendipity works and explains how we can train our own serendipity muscle and use it to turn the unexpected into opportunity. Once we understand serendipity, Busch says, we become curators of it, and luck becomes something that no longer just happens to us—it becomes a force that we can grasp, shape, and hone. Full of exciting ideas and strategies, The Serendipity Mindset offers a clear blueprint for how we can cultivate serendipity to increase innovation, influence, and opportunity in every aspect of our lives.

Dr Christian Busch, is an internationally known expert in the areas of innovation and entrepreneurship. He is the Director of the Global Economy Program at New York University’s Center for Global Affairs, and also teaches at the London School of Economics. A cofounder of Leaders on Purpose and the Sandbox Network – and former co-director of the LSE’s Innovation Lab – he has worked with senior executives around the world.


Key Learnings

Optimism. Open-mindedness. Curiosity. Perseverance. Adaptability. These are some of the core qualities of the serendipity mindset. With this mindset, you can seek out and embrace the unexpected and use these unusual moments to make new and exciting connections. When you begin to see the world with this frame of mind, you’ll begin to see that each and every day is filled with the unexpected, and chances to spark new serendipitous ideas and innovations. This holds true for businesses as well. With a few changes to culture and environment, you can begin to set the stage for more innovation and fortuitous events to transpire.


There are several kinds of serendipity, but they're all different than "blind" luck of the draw - they're about creating "smart luck"

What is serendipity? The word itself dates back to 1754 when British writer Horace Walpole used it to describe a kind of discovery that was made unexpectedly, by accident, or through a certain foresighted wisdom known as 'sagacity'. This definition has more or less stood the test of time. However, think of serendipity as a positive occurrence, one made when your actions collide with chance. This means serendipity is different from pure chance, or luck on its own.

Generally speaking, there are three types of serendipity:

1. The first is Archimedes Serendipity. 
This is when you’re looking for a solution to a specific problem and the solution arrives in an unexpected way.
The name comes from the story of how Archimedes solved the problem of King Hiero’s crown. King Hiero had hired a goldsmith to make a crown – and he’d given him a precise amount of gold to make it from. The goldsmith forged the crown, and it weighed exactly as much as the gold he’d been given, but King Hiero grew suspicious. What if it was a forgery? So Hiero called upon the brilliant Archimedes to test its authenticity. Archimedes thought it over. And during his brainstorming, he went to the public baths. Here, serendipity struck. Archimedes noticed how the water levels rose as people lowered themselves into the baths – and, in a flash, he knew how to test the crown. Gold is denser than silver. This means that, if a pure-silver crown and a pure-gold crown weighed the same amount, the pure-silver crown would be larger. And a larger crown would displace more water than a smaller crown. Thus, Archimedes correctly reasoned, if Hiero’s crown had been diluted with silver, it would displace more water than if it were pure gold.

2. The second type of serendipity is Post-It Note Serendipity. 
This is when a solution is unexpectedly found for a problem that wasn’t even being considered at the time.
The name comes from the Post-It note. They were invented when Dr. Spencer Silver, a researcher for 3M, was trying to develop a new type of strong glue. One attempt fell short. It wasn’t very sticky at all. But Silver was curious to discover the potential for this weak glue. It eventually became the perfect ingredient for the Post-It Note.

3. The third type is the Thunderbolt Serendipity. 
As the name suggests, this is when you’re struck by a solution out of nowhere. You weren’t examining any specific problem or researching any particular solution. You were just going about your day when out of the blue an idea and exciting new opportunity presented itself.

Sometimes, serendipity might be a combination or variation of these types. But no matter what, these aren’t cases of blind luck. Hitting upon serendipity is something you can facilitate, as long as you have the right mindset.


Serendipity is usually about connecting dots that have previously remained elusive

How we interpret or look back upon serendipity is important. In fact, it can make a big difference in the likelihood of serendipity occurring in the future. For example, we shouldn’t think of serendipity as a singular event, even if it is one of those thunderbolt experiences. Instead, we should think of it as a process. Often serendipity is the result of seeds that were planted weeks, months, or years in advance. And it always requires something of you – whether it’s noticing a value that hasn’t been seen before, or drawing a conclusion that hasn’t been reached before.

One of history’s famous accounts of serendipity was the discovery of penicillin. One day, Dr. Alexander Flemming returned to the lab to find that some of the petri dishes had accidentally been left uncovered, sitting on a windowsill. He’d been working with an infectious bacteria and was surprised to find that the dishes had become moldy, and around that mold, the bacteria had vanished. Now, some doctors would have just focused on the mistake of leaving the dishes uncovered and gotten back to what they were doing in the first place. In fact, other scientists had already noticed that mold could kill bacteria, but they didn’t connect the dots and explore this any further.

But Flemming was curious. He saw the opportunity here. He was open to the possibilities and shared his ideas with trusted colleagues. This curiosity and openness was key to the serendipitous results. So, this is one of the first things to be aware of when it comes to cultivating the right mindset: being perceptive, curious, open-minded, and eager to see opportunities where others might see only negativity. This also requires an observant and perceptive attitude – the kind that not only notices something unusual, but can connect that bit of information with something else.


Being attuned and alert to serendipity means letting go of ingrained biases

Do you ever find yourself being a glass-half-empty type of person? It can happen to the best of us. In fact, having biases and preconceptions goes hand-in-hand with human nature, but that doesn’t mean it’s helpful in life. As far as serendipity goes, having strict, unbending preconceptions can be a big hindrance.

There are four biases that can stand in the way of serendipity:

1. The first is underestimating the unexpected. 
This is the kind of attitude where someone believes life is full of the predictable, the boring, and the expected. This attitude has been especially prevalent in the business world. Traditional strategy has generally centered around stability, and repeating what has worked in the past. But given the amount of data we now have access to, and how fast things are changing, it’s become clear that no matter how much you try to plan and prepare, the unexpected always happens.

2. The second bias is conforming to the majority. 
Again, this is a very natural bias to have. It’s safe and comfortable to stick to the majority opinions and ways of doing things. But this can easily lead to a self-censoring herd mentality that isn’t conducive to taking advantage of unexpected developments. Christian Busch works as a consultant for businesses, and one of his practices is to find a high-traffic spot somewhere in an office where he can sit at his laptop and eavesdrop on what people are saying. It might be next to a break room or the water cooler. It gives him a chance to get a sense of what the culture is like at the company. Is it one that promotes free-thinking or stifles it? If people are getting together and talking about how foolish it was for someone to speak up at a meeting and propose a new idea, then he knows this is a bad culture for serendipity and innovation.

3. The third bias is post-rationalism. 
A big reason for being skeptical about serendipity is that we tend to look back at an unusual occurrence and spin it into something predictable. This is related to “hindsight bias,” and it’s a very human thing to do. It’s more comfortable to think of everything that happens as being a sensible part of an ongoing narrative, not as a bunch of random, chaotic events.

4. The fourth bias is functional fixedness. 
This is when you develop skills or a certain expertise and that becomes the only way you want to do things. In other words, you want every problem to have one solution.


To stay alert and motivated, remain focused on a meaningful north star.

What motivates you on a day-to-day basis, money or something more meaningful? Maslow’s Hierarchy of Needs was developed by the philosopher Abraham Maslow over 50 years ago, but it’s left a lasting impression and continues to influence many of today’s social theories.

In short, Maslow’s hierarchy suggests that people are first motivated by basic things like food and shelter. Once that is covered, people are then motivated by sex and relationships, and only later on, when all the lower needs are met, are they concerned with loftier things like existential fulfillment. It sounds logical, but this is an idea that is currently being challenged.

There’s a good reason for people wanting to be purpose-driven rather than money-driven: it feels a lot better and is more rewarding in the long run. Putting your true values to the side in order to show up for your day job can be exhausting. It takes energy to hide your true self from nine-to-five every day. The better path is to be authentic, stay true to yourself, and find a way to mix purpose with a paycheck. This is important for serendipity as well, because an exhausted mind isn’t going to be eager to spot the unexpected and make valuable connections. Instead, it’s the focused mind – one that is fixed on a north star, or a guiding principle that cultivated serendipity.

Ideally, your north star is an ongoing purpose, interest, or curiosity that can continue to inspire you indefinitely. It could be as simple as helping those who are marginalised or disenfranchised.
With your north star in place, your serendipity will always have a purpose – you’ll always have a direction on how to act. So when the unexpected does arise, you’ll be well prepared on how to take advantage of it.


You can increase the chances of serendipity in simple ways.

Essentially, you want to create possibilities, and you can do this in a number of ways, no matter what your current circumstances are. There are many people who’ve sent out a mass email to everyone in their contact list, or to people they’ve never met, in the hopes of having a serendipitous result. You may be surprised to know how often this works. Other times, it may be a chance meeting in an elevator or in a Zoom conference, but such encounters require an optimistic willingness to take chances, be sociable, and introduce yourself. Patience is also required. Sometimes, it may take years before the business card you handed someone turns into a case of life-changing serendipity. 


There are easy steps for planting the seeds for serendipity to occur.

Having a strong and healthy network of diverse people helps plant the seeds for serendipity. This kind of network doesn't need to be massive, by it does need to be regularly maintained. While conferences and online platforms can be good for establishing casual connections, meaningful ones need to be kept in good condition through periodic emails, conversations, or some kind of communication to make sure they don't wither away.


Serendipity can take time to develop, so patience is often required.

Another characteristic of the serendipity mindset is grit, or perseverance. The road to serendipity is often paved with rejection, failed experiments, and near misses. Many entrepreneurs will tell you that they were turned away countless times before they finally found the idea that clicked with investors. You need tenacity. Not only because it can take time for the right opportunities to present themselves, but because it often takes time for your brain to connect those important dots. While having a good supply of diverse people around you can be a vital part of setting the stage for serendipity, it also takes patience and perseverance.


Fostering serendipity involves creating a safe space for the mixing of new ideas from diverse minds.

Increasingly, a lot of businesses are wanting to facilitate as much serendipity as possible. They know that things are changing fast these days and relying on stability and consistency just doesn’t make sense anymore. So, what kind of culture and structures do make sense? Basically, you don’t want the kind of company where people are ridiculed for coming up with new or ambitious ideas. You want to create a safe space, where people not only feel free to speak their minds, but where they can also feel free to experiment and fail without fear of being reprimanded or losing their jobs.

This kind of environment often needs to be inspired from the top down. So it’s up to the leaders to tell everyone that the company needs their voices and ideas in order to succeed. If serendipity is to occur, it’s going to require the free sharing of ideas.

Many companies are also forgoing the usual hierarchical structure to empower employees and get them to feel comfortable with making their own decisions. This is also a good move for fostering serendipity, as sometimes the window of opportunity for taking advantage of serendipitous moments is fleeting and requires quick action. 

Businesses are also taking down the walls that used to exist between different departments, and perhaps no company offers a better example of this than the animation studio Pixar. Understanding that mixing diverse ideas is key to innovation, the studio was purposefully designed to maximize cross-pollination between the three main departments – animators, executives, and computer scientists. Built around a central atrium, it forces these three departments to mix and mingle every day.

Ensuring your employees can interact and share feedback is vital. But it’s also important to listen to the customer. Don’t ignore feedback, even if it’s negative. With the serendipity mindset, problems, complaints, failures can be triggers for the most wonderful and creative outcomes.


 


'How to do Nothing' is an action plan for thinking outside of capitalist narratives of efficiency and techno-determinism. “Time is money.” It’s an age-old adage, but it’s taken on new relevance in today’s digitally-driven, 24/7 economy. Whether it’s work or self-improvement, we’ve come to believe that we should have something to show for our time. Anything that doesn’t produce value in those terms is simply too expensive. Writer and artist Jenny Odell, thinks it’s time to take a different approach. Never switching off, is a recipe for a bland and shallow existence where we simply follow the crowd and fail to do our own thinking. The result? A world of mediocrity, misery, and selfishness. Odell’s alternative is deceptively simple – doing nothing. Above all, this is a question of attentiveness. Learning to direct and focus our attention is a way of opening up an entirely new and deeper experience of the world around us. In the age of social media and its all-out assault on our attention, this is an act of resistance that might just change everything. This book will teach you why social media makes us behave like brands; what nature can teach us about attention; and how attentiveness to others can make us more empathetic.

This book is a New York Times Bestseller and was favorited by Barack Obama in 2019. The book is written by Jenny Odell, an artist, and writer who teaches at Stanford University and has been an artist-in-residence at Facebook, the Internet Archive, and the San Francisco Planning Department.


Key learnings

After the defeat of once-powerful labor movements in the 1980s, a new idea emerged: that all of us are capitalists. This notion eroded the separation of work and leisure. In today’s economy, every hour of the day is potentially monetizable, meaning that we’ve come to see “doing nothing” as a luxury we just can’t afford. That, however, is a mistake. When we pause and really engage with the world, we can find deeper, more satisfying meaning in everyday experiences.


When work and leisure become indistinguishable, doing “nothing” looks like a waste of time.

In the 1880s, American laborers began pushing for an eight-hour workday. They didn’t just want more time to heal their sore muscles, though. As a popular trade union song of the era put it, the purpose of the struggle was to secure “eight hours of work, eight hours of rest, and eight hours of what we will.” This was a demand for a life outside work – the right to do nothing in particular for at least one-third of the day.

In the twentieth century, reformers made the eight-hour workday a reality. Their laws remain in effect, but the distinction they drew between work and leisure looks increasingly shaky today. It was long assumed that economic risk was the business of capitalists and investors. Workers were expected to clock in, get the job done, and go home. Do that, they were told, and their positions and wages would be safe. This arrangement lasted as long as labor movements could enforce it through strikes and political pressure. That ended in the 1980s after a series of historic losses defanged once-powerful trade unions and workers’ parties.

In his 2011 book 'After the Future', the Italian philosopher Franco Berardi links these defeats to the emergence of a new idea – that we are all capitalists. This means that we can’t expect economic security. Just as companies navigate perilous markets in search of opportunities, we must compete against each other for one-time jobs or gigs. The way to thrive in this ultra-competitive gig economy is simple – never switch off. This isn’t just what critics like Berardi say, however. Take a notorious 2017 advertising campaign for Fiverr, a platform that helps users find freelancers to complete mini-jobs. As their ads put it, “doers” in today’s world “eat coffee for lunch,” run on sleep deprivation and happily interrupt sex to take calls from clients. Fiverr’s suggestion that these were good things was widely ridiculed, but the company hit upon one of the essential features of the gig economy – the disappearance of the boundaries between work, rest, and leisure. This shouldn’t surprise us. If the day consists of 24 potentially monetizable hours, time becomes an economic resource that’s just too valuable to be spent doing “nothing” or what you will.


Social media makes us behave like one-dimensional brands.

If we are all capitalists, it makes sense that we spend much of our time behaving like corporations. Thanks to social media, this work never ends. Even our leisure is numerically sifted and appraised via likes on Facebook and Instagram. We monitor the performance of our personal brands as though we were analyzing shares on the stock market. This profoundly alters the way we act when we’re online.

In his 1985 book 'No Sense of Place', the technology expert Joshua Meyrowitz explored the effect of electronic media on social behavior. Despite its age, it’s an eerily prescient analysis of social media. In the 1950s, Meyrowitz went on a three-month trip. When he returned, he was eager to talk about his adventure. He didn’t tell everyone the same story, however. His parents heard the “clean” version, his friends got the racier one, and his professors were given the “cultured” narrative.

All these different editions were equally true – they were just tailored to different audiences or contexts. But now imagine his parents had thrown a surprise party on his return and invited all these groups. Meyrowitz ventures that this would have gone one of two ways: he would have either offended one group or created a new account “bland enough to offend no one.” This is context collapse – the fact that everyone is always in the same room at the same time. The disappearance of different contexts goes even further in our own digital age. Today, our online audience knows so much about us that it’s extremely difficult to project different definitions of ourselves to different groups. The result? Awkward acts, like taking unpopular positions or admitting mistakes in public, come to be seen as weaknesses and liabilities. Ultimately, this means we create a version of ourselves that’s acceptable to everyone at all times – a personality with the edges smoothed off.

This isn’t just a race to the mediocre bottom, though. It also runs against something that’s completely normal and human – changing over time. But that’s the point. Social media isn’t designed to foster human expression and dialogue. It functions as a tool for personal brand management, and the two pillars of any brand identity are internal coherence and continuity over time.


If we want to live more meaningful lives, we need to reappraise what is valuable.

Today’s economy doesn’t have an off button. Every moment of every day is a financial resource to be captured, optimized, and appropriated. Snooze and you can expect to lose. But despite this obsession with creating measurable value and optimizing every facet of life, many people still recognize a different truth. This holds that meaning is often the product of accidents, chance, and serendipitous encounters – the very “off-time” our 24/7 cult of productivity attempts to eliminate.

In the fourth century BC, the Chinese philosopher Zhuang Zhou penned a story called “The Useless Tree.” In it, a carpenter comes across a large and ancient oak. He deems this tree to be worthless because its old, gnarled branches aren’t any good for timber. Later, the tree appears in the carpenter’s dreams and quizzes him on his definition of usefulness. Timber trees, the oak argues, are very “useful,” yet these trees are invariably felled in their prime by humans. “If I had been of some use,” the oak then asks, “would I have grown this large?” Uselessness, it seems, can be useful after all – you just have to take the oak’s perspective. This point, the oak concludes, is missed by those who only see potential timber when they look at trees.

Zhuang’s oak has a real-life counterpart. The hills above San Francisco Bay near the author’s home in California were once full of towering, thousand-year-old Sequoia redwoods. During the 1850s gold rush, however, loggers felled all these ancient giants – except for one. Today, this wizened redwood is known as “Old Survivor,” and it has a lesson for us. Old Survivor was able to escape the fate of its neighbors for two reasons. First off, it was too twisted to entice loggers. Secondly, it was perched on a steep, rocky slope that reinforced the idea that cutting this tree down just wasn’t worth the bother. In other words, Old Survivor was too weird and too difficult to proceed easily toward the sawmill.

This is a great example of what the author calls resistance-in-place – making yourself into a shape that resists being appropriated by the dominant system. Just as the worth of trees doesn’t have to be measured by their suitability for timber, value in our lives doesn’t have to be measured in terms of productivity. 


Doing nothing allows you to truly pay attention to the world.

One evening in 2015, just before sunset on a cliff overlooking the Pacific ocean, a greeter checked guests into an area of foldout chairs cordoned off with red rope. After being shown to their seats and reminded not to take photographs, they watched the sunset. As it disappeared below the horizon, they applauded and refreshments were served. This strange scene was part of an artwork by Scott Polach entitled 'Applause Encouraged' and it neatly encapsulates an important aspect of doing nothing. Polach’s work didn’t create the sunset – it drew attention to it. This makes the work a great example of what the author terms 'attention-holding architecture'. This is a framing device that encourages the kind of sustained contemplation that habit, familiarity, and distraction often close off.

Attention-holding architecture comes in different forms. One of the author’s favorite examples is a public garden near her Oakland home, the Morcom Amphitheater of Roses. Nestled into the side of a hill, the bowl-shaped garden contains dozens of branching paths that wind their way through and around roses, trellises, and oak trees. There are hundreds of ways to navigate this space and just as many places to sit. It’s designed to hold your attention – the garden wants you to stay awhile and lose yourself in its sights and fragrances. It’s also possible to think about this concept in a more abstract way. Take the practice of deep listening. This was developed by American musician and composer Pauline Oliveros as part of her search for inner peace during the turbulent years of the war in Vietnam. According to Oliveros, hearing, and listening refer to different things. The former is simply the physiological means of perceiving sound. Listening, by contrast, means directing your attention to sound and its psychological significance. Deep listening, in other words, is a metaphorical architecture encouraging us to be more receptive to the world.

You can see how this works if you think about birdwatching. Oftentimes, when the birds are hidden, birdwatchers aren’t actually watching anything – they’re listening. And the first step toward being able to distinguish different birdsongs is breaking a wall of meaningless sound into discrete units. Like the sunset, these sounds are already there, but they only become perceptible and meaningful when you stop and do nothing but pay close attention to the world.


The brain usually only notices a tiny part of the data it processes, but silence can help widen your perspective.

Attention is like breathing. It’s always there, in the background. When you do notice it, you might be surprised to discover how shallow it is. And just as mindful breathing can train you to consciously deepen your breath, it’s possible to train yourself to be more attentive. The trick is realizing just how much your brain is already processing. In the 1990s, Arien Mack and Irvin Rock, two psychologists based at Berkeley University, designed an experiment to get to the bottom of 'inattentional blindness' – the things we don’t see because we’re not paying attention. They asked subjects to look at a cross on a screen and say if one of the two lines was longer than the other. This was just a decoy, however. As participants studied the crosses, small stimuli flashed up on their screens. When these were within the area circumscribing the cross, subjects were aware of them. When they fell outside this area, they went unnoticed.

The idea that we notice things when they’re in our field of vision makes intuitive sense, but there’s more to it than that. When stimuli outside the area took particularly distinctive forms like a subject’s name, they did notice it. But when these stimuli were made less distinctive, like spelling out “Janny” instead of “Jenny,” they once again went unnoticed. Mack and Rock concluded that the brain processes far more information than they had assumed and was only deciding later on whether stimuli would be perceived or not. This suggests that attention is like a key – it’s the means by which the door dividing unconscious and conscious perception is unlocked. So how do you find this strange key? Well, try embracing silence. 

Take the composer John Cage’s work 4’33”, a three-movement piece in which a pianist sits in front of her instrument without playing a single note. Every time it’s performed, the audience becomes attuned to the ambient sounds of a concert hall. Suddenly, they hear the musical potential of a cough or a scraping chair. This was Cage’s intention. As he put it, “everything we hear is music.”Walk down the street with this idea in your mind and there’s a good chance you’ll experience familiar scenes with newfound clarity. Like taking a conscious deep breath after years of shallow breathing, you might just wonder how you’ve never really heard any of these sounds before.


Choosing to be attentive to others takes the sting out of frustrating everyday experiences.

Imagine you’re sitting in your car at an intersection. You’re late for work and the traffic is hell today. Then, just as the light turns green, another car suddenly dashes in front of you and cuts you off. How do you react? Chances are, you’re going to focus on your own experience – in this case, the inconvenience caused by someone else’s reckless selfishness. But say you learned that the other driver was rushing their injured child to the hospital – you’d probably look at the situation differently, right? In most cases, it’s impossible to know what really motivates other people’s actions, but considering the possibilities can improve your experience of the world.

In 2005, the American novelist David Foster Wallace gave a commencement speech at Kenyon College, Ohio. In it, he offered graduating students a bleak sketch of what adult life had in store for them. Time and again, he said, they would find themselves in hideously, fluorescently lit supermarkets at the end of long days at work and terrible traffic jams. When this happened, they would have two choices.The first was to see the world only from their own point of view. When you do this, everything is about your own hunger, tiredness, and desire to get home. From this perspective, other people – whether it’s other road users, fellow shoppers, or sales clerks – appear simply as obstacles. This, Wallace suggested, is a surefire recipe for irritation and misery.

But there is an alternative. When you pause to pay attention and think through other people’s possible motivations, you begin to see that their lived realities are just as complex and deep as your own. The woman in front of you who just snapped at you, for example, might not always be like this. She might just be having a rough day. Maybe her dad just died, or an unexpected bill left her short for the month.It doesn’t really matter whether this is true. The point, Wallace argued, is that this kind of attention to possibilities transforms the way you perceive others. Rather than seeing them as things in your way, you begin to see them as fellow inhabitants of a shared space in which your interests are no more or less important than anyone else’s. This ultimately makes it possible to experience even a crowded, loud, slow, consumer-hell-type situation as meaningful.

Warren Buffett’s Ground Rules (2016) is a study of the investment strategy of one most successful investors of all time. By analysing the semi-annual letters Buffett sent to partners in the fund he managed from 1956 to 1970, author Jeremy Miller isolates key strategies that investors can use to play the stock market to their financial advantage. Compiled for the first time and with Buffett’s permission, the letters spotlight his contrarian diversification strategy, his almost religious celebration of compounding interest, his preference for conservative rather than conventional decision making, and his goal and tactics for bettering market results by at least 10% annually.


Miller reveals how these letters offer us a rare look into Buffett’s mind and offer accessible lessons in control and discipline—effective in bull and bear markets alike, and in all types of investing climates—that are the bedrock of his success. The author of this book, Jeremy Miller is a strategy coach and founder of Sticky Branding, a company that works with leadership teams from around the world to create branding and growth strategies for businesses.


Key Learnings

Playing the stock market is not easy. It's not something that will happen overnight, and it won't happen if you don't take it seriously. It requires careful measurement, consistency, and most importantly patience.


Be patient. Careful investment, rather than frenetic speculation, is more likely to create value.

There’s a basic rule Wall Street types don't want us to know. It’s a secret that has helped Warren Buffett amass an $88.9 billion fortune. Investing isn’t rocket science, but there’s a catch. People frequently confuse speculation for investment. But there’s a difference. Speculators obsessively follow unpredictable market fluctuations to buy and sell stocks hoping to get rich quick. Investors, on the other hand, buy businesses based on careful assessment of their inherent value. 

The well-known billionaire, Warren Buffett, is an investor. He attended business school in New York, but he hails from the Midwest, and his methodical, straight-talking approach characterises his letters and overall investment philosophy. Inspired by his mentor Ben Graham, Buffett figured that the prices of most financial assets, like stocks, eventually fell in line with their intrinsic values. When buying a stock, you’re buying a tiny fraction of a business. Over time, a stock’s price changes to reflect how the business is doing. If profits are good, the business’s value grows, and the share price increases. But, if the business loses value – for example, there’s a big scandal or something – the share price falls. Sometimes, the stock price doesn’t accurately reflect the value of a business. Investors who buy shares in undervalued companies, then patiently wait for the market to correct itself, can’t help but make money. 

The key, though, is to focus on what the market should do, not when it should do it. If you trust that the market price will eventually reflect the actual value of a business, you can expect to eventually make a profit. This will help you to avoid selling just because the market dips. And this patience rewards you with compound interest, which is the key driver of value over long-term investments. Compound interest is the process of continuously reinvesting gains so that every new cent begins earning its own returns. Einstein himself called compound interest the eighth wonder of the world, remarking that “people who understand it earn it, and people who don’t understand it pay it.”

Buffett’s favourite story illustrating the power of compound interest involves the French government’s purchase of the Mona Lisa. King Francis I paid the equivalent of $20,000 for the painting in 1540. If he had instead invested the money at a 6 percent compound interest rate, France would have had $1 quadrillion by 1964.


Successful investors all have one thing in common – they compulsively measure.

Warren Buffett has always been a supremely confident investor. Even when he was a relatively inexperienced young fund manager, he saw his main competition as the Dow Jones Industrial Average – the famous New York stock index. His one job was to grow his fund at a faster rate than the market. It wasn’t easy. We all know the stress of checking your bank balance after a big weekend or stepping on the scale when trying to lose weight. For a lot of people, the anxiety of failure might be too much to handle. But to be a successful investor in the mold of Warren Buffett, you’re going to have to get over those anxieties. Careful measurement, clear-eyed analysis, and a steady hand even when you’re down are the only ways to succeed as an investor. 

The difficult truth is that most people aren’t shrewd enough investors to beat the market. It was huge for Buffett to deliver returns greater than 7 percent annually. But the miracle of compound interest means that you only have to do a little better than the market to create the potential for serious financial gains. Knowing what to measure – and then doing it properly – is the only way to know if you’re on the right track. You need to compulsively measure. You need to monitor your investments every day, keep track of how they’re doing relative to past performance, and be patient when your chips are down. It takes energy, commitment, and honesty. In short, you’ve got to know when to hold ‘em and when to fold ‘em.

You’re not just measuring your results against past performance, though. Each year’s results should also be measured against the market. This means if the market is down, and you’re slightly less down, this still counts as a win. When Buffett was a young investor, doing better than the market was a lot harder than it is now. It’s easier today thanks to index funds. Pioneered in 1975, index funds combine slices of many different companies on a given stock exchange. This means their returns broadly match the gains and losses of the overall market. Buffett advises those who don’t have the time or energy to devote to their investments to buy the index. Otherwise, compulsive measuring is the only way to determine how you’re doing.


Young investors should focus on buying shares in undervalued companies, which Buffett calls Generals.

Once you’ve got the measuring part down, you can start developing your personal investing style. Each investor is a unique snowflake. Your investing style should reflect your personality, goals, funds, and especially, your competence set. Example, if you’re an alpaca rancher, you shouldn’t try to get rich off computer chips. If you’re a new investor with less money, you actually have an advantage over investors managing huge funds. This is because you can invest in small companies not listed on the stock exchange, making big percentage gains. Once you’re managing more money, you need much bigger deals to move the needle on your overall results. 

When Warren Buffett started his fund in 1956, he had just over $100,000 to play with. By 1960, his fund had ballooned to $1,900,000. He attributed this incredible rate of return to his focus on small, relatively unimpressive investments. Along with his patient temperament, Buffett’s best asset as an investor is his skill at determining the value of a company. In the early years, he favoured buying Generals, which he defined as “fair businesses at wonderful prices.” This means that the companies were of middling quality, but, for some reason, priced under market value. Once again, Buffett’s patience paid off. Most of the Generals he bought stayed in his portfolio for years.

Buffett also liked buying shares in companies that were worth more dead, that is in liquidation, than they were alive. That way, if the business started failing, he could liquidate it and not lose money. This type of business is called a net-netUltra-cheap stocks and net-nets are not glamorous. In fact, Buffett referred to them as his “cigar butts.” But 12 years into his career as an investor, Buffett looked back and determined that this category of investment had done the best in terms of average returns. 

As his success grew, Buffett’s definition of value changed. He began looking beyond cheap stock prices, toward the quality of a business and whether its earnings could be sustainable. As his experience as an investor grew, he transitioned from buying fair businesses at wonderful prices, to buying wonderful businesses at fair prices. Once you have more experience as an investor, you might want to get involved in the management of one of your investments. 


Assuming more risk in markets you know well can yield even more reward potential.

As a kid, Warren Buffett would buy a 25-cent six-pack of Coca Cola from his grandfather’s store. He would then sell individual bottles on to his pals for a nickel each. There was certainly a risk involved: if the neighbourhood kids weren’t thirsty that day, he’d have extra bottles on his hands that he couldn’t move. But if he had a good day, he would earn 20 percent on every six-pack. Buffett didn’t know it, but with the 25-cent Coca Cola deal, he’d done his first arbitrage (is the simultaneous purchase and sale of the same asset in different markets in order to profit from tiny differences in the asset's listed price). He was capitalising on the price difference for one product – his Coca Cola – in two different markets – the store, and the neighbourhood kids.

Arbitrage is a way to bet on what you think a company will be worth in the near future. Returns on arbitrage bets can be very attractive. But to get it right, you have to know the businesses, and their respective markets, intimately. When that product is a piece of a company, this is called merger arbitrage. Merger arbs were one of Buffett’s specialties during his years as an early investor. He would buy stock in a company at one price, betting that it would be worth more once it merged with another company. Returns on merger arbs may be enticing, but the risk can be great. That’s why arbitrage is usually tricky for the average investor. Unless the deal is in your specialised field and you’ve studied it inside and out, it’s probably best to leave it alone.

But experienced investors who don’t want to mess with merger arbs can also get their control fix with what Buffett aptly referred to as Controls. That’s when you buy a large enough piece of a company listed on the public stock exchange that you have the right to influence how it’s run. As you might imagine, this type of deal can lead to stressful confrontations between company owners and new board members who may demand drastic operational changes. Buffett was vilified for these deals early in his career; he thought he was saving a company by removing the inefficiencies. But as he matured, Buffett stopped getting involved in Controls, which could turn out to be messy and uncomfortable with layoffs or firings. His core investment principles have never changed, though. 


Your methods may change with the market, but your core principles should stay the same.

Following the crowd can be an effective strategy. If everyone’s running away from something you can’t see, it’s probably a good idea to join them. But when it comes to investing, it can be problematic. By definition, the majority can’t do better than the average. So to be a successful investor, you have to train yourself to go against the crowd. Warren Buffett’s investment style reveals that there’s only one instance in which you should put your money on the line: when you totally understand the whole picture and the best course of action. In all other cases, you should pass. Even if everyone else is making money.

Buffett has always been a cautious investor. When he began his career as a professional investor in 1956, the stock market was generally considered to be too high. But instead of correcting itself, stocks continued to creep up. Buffett not only stayed true to his strategy, but he also doubled down on his ultra-conservative investing approach. He knew a correction was coming, he just didn’t know when.  Meanwhile, other hotshot investors were making big money. In New York, Jerry Tsai had invented a new kind of investment, which took advantage of the general public’s new appetite for speculation. Tsai’s approach was the opposite of Buffett’s. He’d jump in and out of stocks at the drop of a hat. Tsai’s approach worked, for a while. He earned fabulous sums for his firm, even as his fund lost and gained wildly with market swings. But Buffett remained convinced that it wouldn’t last.

When the market reached a new high in 1966, Buffett finally acted. He announced that he wouldn’t be accepting new partners and halved his performance goal. Miraculously, his fund continued to do very well: 1968 was its best year with a 58.8 percent return. But Buffett knew when to fold his hand. He was done risking his fortune on a market that was bound to crash. Tsai’s end was imminent, and he ultimately saw it coming too. He sold his fund at just the right moment in 1968. In the early 1970s, the Dow experienced its most spectacular crash since the Great Depression. Buffett’s net worth was unaffected, because he had taken all his money off the market. Tsai barely dodged defeat, but his investors lost 90 percent of their portfolio assets. Buffett’s courage of conviction is a worthy goal for all investors, if not people more generally.


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